Legal
Last updated: July 20, 2025
At velmira, we believe in giving you high-quality skincare products. Your satisfaction is our success. That's why we offer guarantees and helpful support.
You can return a product right away if:
If these rules are followed, we will replace the product or give a refund.
Contact us via WhatsApp at +8801629808350 for help.
We will give you a full refund or send you a new product if:
Important: You must tell us as soon as possible after getting the item. We may ask you to return the product first.
Note: We do not give refunds for personalized products unless they are damaged or wrong.
Refunds will go back to the same payment method you used.
You can cancel your order before it is shipped.
To cancel, contact us via WhatsApp at +8801629808350.
If your order is already shipped, you will need to follow our return policy after receiving the item.
We usually deliver within 1 to 5 working days.
If your delivery takes more than 5 days, you can get a discount of BDT 50 to 500, depending on the delay.
We offer free delivery across Bangladesh on orders of BDT 999 or more.
For questions or concerns regarding this Privacy Policy, please contact: